aca77's Privacy Policy

About This Policy

aca77 is a trusted online entertainment platform in Bangladesh. We believe protecting our users' privacy is a core responsibility. This privacy policy explains what information we collect, why we collect it, and how we keep it secure when you use our website, create an account, or use our services.

By continuing to use our platform, you are considered to have agreed to the terms of this privacy policy. Please read it carefully. If you have any questions, contact our support team.

Information You Provide Directly

When you create an account on the aca77 platform or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Documents required for identity verification (national ID card or passport)
• Residential address
• Any messages or inquiries sent to our support team

Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and device type
• Browser version and operating system
• Which pages you visited and how long you spent on them
• Cookie and session data (see the cookie section for details)
• Login times and transaction history

Information Received from Third Parties

Sometimes we may collect information necessary to verify your identity and payment from trusted third parties (such as payment providers). This information is used solely for security and fraud prevention purposes.

Service Delivery and Operations

Your information is primarily used for the following purposes:

• To create, manage, and verify your account
• To process deposits, withdrawals, and transactions (via bKash, Nagad, Rocket, Upay, or bank transfer)
• To provide bonuses and promotional offers
• To ensure the security and smooth operation of the platform
• To maintain necessary communication with you

Security and Legal Compliance

We use your information to maintain the security of the aca77 platform and to prevent fraud, money laundering, or other illegal activities. Age verification data (only those aged 21 or above may participate on our platform) is stored securely.

Service Improvement

We analyse collected data to improve the user experience. This analysis is done in a fully anonymised manner and no personal information is disclosed. By understanding your gaming preferences and browsing patterns, we work to provide better service.

Communication and Notifications

Important account notifications, security alerts, and transaction information are sent to you by email or message. If you do not wish to receive promotional communications, you can let our support team know at any time.

Data Sharing Policy with Third Parties

aca77 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Providers: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, or banks to complete your transactions.
• Technology Service Providers: Limited information is shared with technology partners who assist in operating the platform, but they may not use that information for their own purposes.
• Legal Obligations: Information may be provided under a court order or a valid request from authorities.
• Fraud Prevention: Limited information may be shared with security experts and investigative agencies to prevent fraudulent activity.

What We Never Do

• We do not sell personal information to advertisers
• We do not share information with unrelated third parties
• We do not disclose personal information without your permission
• We do not use information beyond its stated purpose

What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. Cookies are used to keep the aca77 website running smoothly and to improve your experience.

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytical Cookies: Help monitor website usage to improve the service.

You can disable cookies from your browser settings, but doing so may limit some functionality of the website.

Technical Security Measures

aca77 uses industry-standard security technology to keep your information safe:

• SSL Encryption: All communication between your browser and our server is secured through SSL encryption.
• Data Encryption: Sensitive information (payment details, passwords) is stored in encrypted form.
• Firewall and Intrusion Detection: Advanced firewalls are used to prevent unauthorised access to our systems.
• Regular Security Audits: The security of our platform is regularly reviewed and tested.

Administrative Security Measures

Alongside technical safeguards, we also maintain strict security measures at the administrative level. Our staff are only granted access to the information needed to carry out their duties. All staff are bound by a confidentiality commitment and receive training on data protection.

Although we take the highest security measures, no transmission of information over the internet is 100% secure. You are therefore also asked to keep your account password confidential.

Retention Period

We retain your information for as long as it is needed to provide the service or as required to meet legal obligations. Details:

• Account Information: Complete information is retained for as long as your account is active.
• Transaction Records: Financial transaction data is retained for an extended period consistent with legal requirements.
• Upon Account Closure: Even after an account is closed, some information may be retained for a set period for legal and security reasons.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted after a set period.

What You Can Do

As a user of the aca77 platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the use of your information be limited.
• Right to Object: You may object to the processing of your information.
• Right to Withdraw from Marketing Communications: You may stop promotional communications at any time.

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.

Age Restriction Policy

The aca77 platform is for those aged 21 or above only. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified during the account registration process, and if we become aware that information has been provided by a minor, it is deleted immediately.

If you become aware that a minor has registered on our platform, please notify our support team.

Changes and Updates

We may update this privacy policy from time to time. Changes to the policy may be needed due to service improvements, legal changes, or business reasons.

For any significant change, we will send a notification to your registered email address and clearly state it on the website. Continued use of the platform after a change will be considered as your agreement to the new policy.

We therefore recommend that you visit this page regularly and stay informed about the latest version of our privacy policy.